Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you, the entity or individual accessing or using the cmply platform ("Customer," "you," or "your"), and cmply Ltd., a company incorporated under the laws of the Republic of Bulgaria ("cmply," "we," "us," or "our").

By registering for an account, accessing the platform, or clicking "I agree," you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree, you must not access or use the platform. If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have authority to bind that entity.

• "Platform" means the cmply web application, APIs, and all associated services available at cmply.pro and any subdomains.
• "Services" means the blockchain address intelligence, AML risk scoring, transaction analysis, and compliance tools provided through the Platform.
• "User" means any individual authorized by the Customer to access the Platform.
• "Data" means intelligence data, risk scores, entity information, and other outputs generated or displayed by the Platform.
• "Third-Party Data" means information sourced from external providers including but not limited to Arkham Intelligence, public blockchain records, and other analytics APIs.
• "Demo Account" means an account created for evaluation purposes, subject to time-limited access as granted by cmply.

cmply is a B2B SaaS platform that provides compliance intelligence tools for businesses operating in or interacting with virtual asset ecosystems. The Services include:

• On-demand blockchain address risk scoring and entity identification;
• Transaction history analysis and counterparty mapping;
• Portfolio and holdings visibility across supported blockchains;
• AML flag detection including mixer exposure, sanctions links, and darknet market associations;
• Company address records, internal notes, and compliance workflow tools;
• DEX activity monitoring via Hyperliquid integration.

The Platform is a decision-support tool, not a legal or compliance guarantee. Results generated by the Platform are provided for informational purposes only and do not constitute legal advice, regulatory guidance, or a certification that any address is compliant, safe, or suitable for any particular purpose. You remain solely responsible for your compliance obligations and for the decisions you make based on Platform outputs.

To access the Platform you must create an account and provide accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality of your account credentials;
• All activity that occurs under your account;
• Notifying us immediately at legal@cmply.pro of any unauthorized access or security breach.

You must not share account credentials with persons outside your organization or permit access by unauthorized third parties. We reserve the right to suspend or terminate any account that we reasonably believe has been compromised or is being misused.

Each organization accesses the Platform through a single workspace. You may add team members subject to your subscription plan. Each User must comply with these Terms individually.

Subscription Plans. Access to the Platform is provided under a subscription model. Applicable fees, billing cycles, and plan features are set out in the order form, pricing page, or commercial agreement between the parties.

Payment. All fees are due in advance and are non-refundable except as expressly provided in these Terms or required by applicable law. Failure to pay may result in suspension or termination of access. Prices are exclusive of applicable taxes; you are responsible for all applicable VAT, withholding taxes, or similar levies.

Demo Accounts. Demo accounts are granted at our sole discretion for evaluation purposes and are subject to time limits set by cmply. Demo accounts may have restricted functionality. Upon expiry of the demo period, access is automatically suspended. No service credits or refunds are provided for unused demo periods. cmply may terminate a demo account at any time without notice.

Changes to Pricing. We may change our subscription fees upon at least 30 days' prior written notice. Continued use of the Platform after the notice period constitutes acceptance of the new fees.

You agree not to, and not to permit others to:

• Use the Platform for any unlawful purpose or in violation of any applicable regulation, including anti-money laundering, counter-terrorism financing, or sanctions laws;
• Use Platform Data to target, harass, deanonymize, or harm individuals;
• Attempt to reverse-engineer, decompile, disassemble, or derive source code from any part of the Platform;
• Access the Platform via automated means (bots, scrapers, crawlers) without our written authorization;
• Reproduce, resell, or redistribute Platform Data to third parties without our prior written consent;
• Upload, transmit, or introduce malware, viruses, or any code designed to disrupt or damage the Platform;
• Circumvent any access controls, rate limits, or authentication mechanisms;
• Use the Platform in any way that could damage, overburden, or impair our infrastructure;
• Impersonate any person or entity or misrepresent your identity or affiliation.

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account without refund and may expose you to civil or criminal liability.

The Platform aggregates data from public blockchain records, third-party intelligence providers, and proprietary analytics. While we take reasonable steps to ensure the quality of Data provided:

• We do not warrant the accuracy, completeness, timeliness, or fitness for a particular purpose of any Data displayed;
• Risk scores are probabilistic and based on heuristic analysis — they may produce false positives or false negatives;
• Entity attribution and cluster identification may change as analytics providers update their databases;
• The Platform does not provide legal, financial, tax, or regulatory compliance advice;
• Blockchain data is inherently public, and our aggregation of it does not constitute personal data processing for the underlying address holder unless they are identified.

You must not take adverse action against any person or entity based solely on Platform Data without independent verification and professional judgment. Compliance decisions remain your responsibility.

The Platform, including all software, algorithms, user interface elements, design, trademarks, and proprietary methodologies, is owned by cmply Ltd. or its licensors and is protected by copyright, trade secret, and other intellectual property laws.

These Terms do not transfer any intellectual property rights to you. You receive a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your internal business compliance purposes during the term of your subscription.

You retain ownership of any data you input into the Platform. By using the Platform you grant us a limited license to process such data as necessary to provide the Services.

Our collection and use of personal data in connection with the Services is described in our Privacy Policy, which is incorporated into these Terms by reference. To the extent we process personal data on your behalf as a data processor, the processing is governed by the applicable data processing agreement.

You are responsible for ensuring you have a lawful basis to submit any personal data to the Platform and that such submission complies with applicable data protection laws, including the GDPR where applicable.

THE PLATFORM AND ALL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, CMPLY DISCLAIMS ALL WARRANTIES INCLUDING:

• WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• ANY WARRANTY THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• ANY WARRANTY AS TO THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY DATA OR OUTPUTS.

Some jurisdictions do not allow the exclusion of implied warranties. In such jurisdictions, our liability is limited to the maximum extent permitted by applicable law.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• IN NO EVENT SHALL CMPLY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES;
• CMPLY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT, STATUTE, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO CMPLY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) €100.

The limitations in this section apply regardless of the form of action and apply to the maximum extent permitted by law. Some jurisdictions do not allow certain limitations of liability; in those jurisdictions, our liability is limited to the maximum extent permitted by law.

CRITICAL LIMITATION: CMPLY SHALL NOT BE LIABLE FOR ANY COMPLIANCE FAILURE, REGULATORY ACTION, PENALTY, OR ENFORCEMENT ACTION SUFFERED BY YOU OR ANY THIRD PARTY AS A RESULT OF RELIANCE ON PLATFORM DATA OR OUTPUTS.

You agree to indemnify, defend, and hold harmless cmply Ltd. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Platform in violation of these Terms;
• Your violation of any applicable law or regulation;
• Any compliance decisions made based on Platform Data;
• Any claims by third parties relating to your use of the Services;
• Your infringement of any third-party intellectual property or privacy rights.

Each party agrees to keep confidential all non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential. This obligation does not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party; (c) is independently developed without use of confidential information; or (d) is required to be disclosed by law or regulatory authority.

Term. These Terms commence on the date you first access the Platform and continue until terminated.

Termination by You. You may terminate your account at any time by written notice to legal@cmply.pro. Termination does not entitle you to any refund of prepaid fees.

Termination by Us. We may suspend or terminate your access immediately and without notice if you breach these Terms, fail to pay fees when due, or if we are required to do so by law. We may also terminate or suspend access upon 30 days' notice for any other reason.

Effect of Termination. Upon termination, all licenses granted to you immediately cease. Sections 8, 10, 11, 12, 13, and 15 survive termination.

These Terms are governed by and construed in accordance with the laws of the Republic of Bulgaria, without regard to its conflict-of-law principles. The UN Convention on Contracts for the International Sale of Goods does not apply.

Any dispute, controversy, or claim arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the competent courts of Sofia, Bulgaria. Notwithstanding the foregoing, cmply may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights.

If you are a consumer resident of the European Union, you may also have rights under mandatory consumer protection laws of your country of residence that cannot be excluded by contract.

We may update these Terms from time to time. We will notify you of material changes by email or prominent notice on the Platform at least 30 days before the changes take effect. Your continued use of the Platform after the effective date constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Platform and may terminate your account.

• Entire Agreement. These Terms, together with the Privacy Policy and any applicable order form, constitute the entire agreement between the parties and supersede all prior agreements relating to the subject matter.
• Severability. If any provision is found unenforceable, the remaining provisions continue in full force.
• Waiver. Failure to enforce any right does not constitute a waiver of that right.
• Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Force Majeure. Neither party is liable for failure to perform due to causes beyond their reasonable control.
• Notices. Legal notices to cmply must be sent to legal@cmply.pro. We may send notices to the email address associated with your account.

For questions about these Terms, please contact us at:
legal@cmply.pro